Clinics & Services
Please note currently, Summer 2020, we are experiencing a higher than normal demand for appointments. You will be seen as soon as possible, please give the appointments team as much information about your illness as possible to help them give priority to those patients who are very unwell and need to see a nurse or doctor soon. If you arrange a telephone appointment the call will come from a withheld number, we cannot give you a precise time, please keep your phone with you and note they may not be able to ring you back if you miss the call. Thankyou.
We advise all women between the ages of 25 and 49 to have a cervical smear every 3 years and patients between the ages of 50 and 64 every 5. This can be arranged by making an appointment with the Practice Nurse. Patients are encouraged to have a routine cervical smear, however, if a patient feels that they do not want to have a smear test for any reason, the patient can either ask for the test to be deferred for 3 or 5 years or can sign a disclaimer form which will remove them from the Health Authority screening list. A patient should be aware that if this is the case they will not receive any more letters and if, at any time in the future, they decide to have a cervical smear they can make an appointment to have this done. For further information please see www.jostrust.org.uk
The health visitors are available on weekdays only. To contact them call 01225 485529. If there is no reply, leave a message and your call will be returned as soon as possible. The health visitors will carry out developmental assessments if a need is identified.
This leaflet explains about protecting your child against flu and explains about flu immunisation.
All the doctors provide a family planning service during normal surgery appointments. An appointment can be made with the Practice Nurse for family planning advice and pill checks. Fitting of coils should be discussed with Dr Hamling, Dr Ezobi, Dr Freeman or one of the Practice Nurses prior to making an appointment.
Requests for emergency contraception will be seen promptly.
Talking Therapies use rooms at the Health Centre for counselling sessions. You may be referred to this service by a GP or you can self refer. for more information, call the service on 01225 675150 or visit the website at: http://iapt-banes.awp.nhs.net
A full range of immunisations are carried out in the Practice, including childhood immunisations and travel vaccinations, tetanus and influenza immunisation and meningitis C vaccinations for young people.
The Practice nurses have Childhood Immunisation clinics on alternate Monday and Wednesday mornings. These clinics are by appointment only.
The doctors support and recommend the national childhood immunisation programme.
For details of our travel vaccination service, please see our travel page.
Long Term Conditions
Patients with long term conditions such as asthma, COPD and diabetes are invited to attend important regular checks which help to ensure the best up to date and appropriate treatment is being given. For annual reviews you will be invited in during the month of your birth.
After initial booking with the doctor the midwife attached to the practice will contact you to arrange your booking. This may be done at home or in the surgery. At the booking appointment the midwife will plan your care throughout your pregnancy, birth and aftercare.
Midwife clinics are held at the surgery on Tuesdays each week and they can be contacted on 01225 824669.
After your baby has been born, an appointment will be sent to you for your baby's 6-week check and your own postnatal check. The midwives will visit you at home as necessary, usually up until 10 days. Please ensure your discharge summary is handed in to the practice.
A wide range of minor surgery, such as injections, incisions, aspirations and excisions can be carried out.
Pregnancy Care Planner
The more you know about your pregnancy and your options, the more you are likely to feel in control. The information given here is based on The Pregnancy Book, which your midwife should give you at your first appointment.
Before you are pregnant
Your pregnancy and labour
You and your baby
General pregnancy topics
Non NHS work
Some work we do is not provided by the NHS. This includes some forms/medicals. The cost of these is displayed at reception, please ask for details when you ask for anything to be undertaken if you are not sure.
Self Care Room
This is a small room next to the reception area which has a health monitor for you to check your height, weight, body mass index and blood pressure. There is also a range of information leaflets about healthy living, diet, exercise and information about specific conditions. Please take time while you are at the surgery to make use of this facility. There are also forms for you to complete and return to reception (in confidence) in order for us to update your medical record.
Support to Stop Smoking
If you want help to stop smoking, speak to the receptionist who will provide you with a stop smoking information pack and book a first appointment for you. At the first appointment you will have an opportunity to discuss nicotine replacement therapy and medication, and you may be given a prescription. You will agree a quit date, and thereafter you will have a number of follow up appointments at the surgery, or be contacted by the smoke stop advisor remotely during COVID, to support and encourage you to continue to refrain from smoking.
Please call the surgery between 2-4pm on 01225 331616 for your test results. A member of our office staff will inform you of the result and if any further actions are required.