For up to date guidance visit or NHS 111 online 

The Practice is open 8am - 6pm Monday - Friday during COVID-19. On Mondays and Wednesdays we hold an early morning staff briefing to ensure our practice team are kept up to date to help ensure we keep you and them safe. If you need to contact the surgery and the matter is not urgent, please ring from 8:15am on these days. Please only visit the surgery in person if you have a booked face to face appointment. For all other queries please telephone us or use DoctorLink (see article below). Non-urgent matters can be emailed to the practice (see Contact & Feedback). We are here for you and wish to keep everyone safe. Thank you for your support.

We are here for you - please do not put off contacting us

If you have a health concern we are open and here to help you. Please do not come to the surgery in person unless we ask you to do so. Initially please use Doctorlink online triage or book a routine GP Telephone Appointment. You can book these online or by telephoning us. Where you have been asked to attend in person there is an option to wait in the car to be called for your appointment. We ask you to wear a face covering and your temperature will be taken in the foyer. Please be assured strict social distancing is in place throughout the surgery and all equipment is thoroughly cleaned in-between face to face appointments with staff changing their PPE and undertaking infection control handwashing procedures.

We maybe working differently but we are here for you.

Be Cautious about Cancer

Please click here for symptoms to be aware of. Quick assessment means faster reassurance if all is well. If there is a problem, an earlier diagnosis means a better chance of a full recovery. We cannot stress this enough and urge you not to delay getting in touch with us if you have any concerns. If your smear test is due, please do not delay booking this very important procedure.

Current Government Guidance for Everyone

Local information

Please see this website for information about COVID in BaNES, Swindon and Wiltshire.

Symptoms - Update at 30th July 2020

You should self-isolate if you develop a new continuous cough or fever or anosmia.

Anosmia is the loss of or a change in your normal sense of smell. It can also affect your sense of taste as the two are closely linked.

The individual’s households should also self-isolate for 14 days as per the current guidelines and the individual should stay at home for 10 days, or longer if they still have symptoms other than cough or loss of sense of smell.

Sharing Medical Records

Please note to help with your care by services such as NHS 111 we will be sharing some of your medical record to ensure you get the right treatment for you personally during this difficult time. This is known as the Summary Care Record Additional Information. If you have not consented to the Summary Care Record this will remain in place.

Royal United Hospital (RUH), Bath

Please click here for the RUH website and visiting information. If you are discharged during COVID 19 from A&E or the hospital you may find these leaflets useful Discharge from A&E and Discharge from hospital.

Vaccination clinics

Please see the COVID-19 vaccination section of our website which we will keep up to date.

Have you had one Pfizer vaccine and over 65? Would you help in research? 

The RUH is helping in a trial looking at immunity if COVID and flu vaccines at the same time, see to learn more and sign up.

Male and recovered from COVID?

North Bristol NHS Trust is asking men who have recovered from COVID to donate plasma for new treatment research. For more information see here. Please note this trial has currently stopped recruiting (19/03/21) as no benefit was found. Thank you if you helped.


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