Help and Support for our Patients
Bath Spa University Students - helpful update if living away from Bath
Bereavement Information Leaflet. For the bereavement helpline call 0800 090 2309. Lines are open Monday to Friday from 8am-6pm and Saturday and Sunday from 11am-5pm
Cancer - Be Cautious about Cancer lists symptoms to be aware of. Please do not delay getting in touch if you have any concerns
Cancer - Macmillan Cancer Support, Macmillan Telephone Buddies, Macmillan SafeFit and website
Domestic Violence & Abuse information and advice from BaNES council is still available. The pre COVID telephone numbers and email addresses still work.
Eye Problems - if you have a red or painful eye, foreign body, sudden change in vision, or flashes and floaters which might suggest retinal detachment please contact a participating local optical practice. You will be triaged and directed to the most appropriate clinician for your condition if a face to face appointment is required.
Government Website information how to protect yourself, employment, education, business, healthcare workers & carers, travel, how you can help ….
Health at Home includes information how to manage long-term conditions, how to order repeat prescriptions online & get them delivered and mental & phyiscal & wellbeing
Isolation Notes if you are self-isolating due to having symptoms or living with someone who has symptoms and you need a note for your employer
Let's Talk Loneliness is a website bringing together organisations, resources and inspirational stories united in a shared aim, to get more people talking about loneliness.
Maternity - Pregnancy Advice, Antenatal Care and information for pregnant women and new mums
NHS Advice for Everyone
NHS Apps Library with various apps to help you manage your health and wellbeing. You can filter by price and the 16 categories. We suggest using the many apps which are free.
NHS Self Isolation Guidance
NHS Symptoms and What to do
NHS Text Message Service if you are self-isolating with symptoms can register your contact details and symptoms with the 111 online service to receive daily text updates. These updates will check how people are and ensure help is given to get through the isolation period.
Riverside Clinic for sexual health and contraception needs
Sexual Health Advice
Sexual Health - Contraceptive Advice
Shielding - current government guidance
Shielding - If you (or somebody you know) is in need of support you are advised to register if you have a medical condition that makes you extremely vulnerable to Coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food. If you are not sure whether the medical condition makes you extremely vulnerable, register anyway. You can register yourself, or on behalf of someone else on the government website. Please also see here for NHS information about people at higher risk from coronavirus.
Shielding - NHS background and FAQs
Stay at Home Leaflet produced by HM Government, guidance for households with possible coronavirus infection and guidance for households with grandparents, parents and children living together where a member of the household is aged 70 or over
Staying Safe Outside Your Home - latest government advice
Struggling? if you’re feeling unsafe of struggling going to work, paying bills or being unemployed, getting food, having somewhere to live or with mental health and wellbeing
Support to Stop Smoking Service is still operating
Test Booking (or ring 119 between 7am-11pm if no internet access. Calls are free from mobiles and landlines) if you have a new continuous cough OR high temperature OR a loss of or change in your normal sense of smell or taste. The tests are not suitable for children under 5 years old. For Essential Workers please see below
Test Booking for Essential Workers including NHS staff
Testing - answers to common questions
Unpaid Care - Guidance
Virgin Care Contact Numbers - Health Access Team for Reablement & District Nurses 0300 2470200 / Social Care Team 0300 2470203
Video Consultations - this short You tube clip shows how secure video consultations work
WhatsApp to subscribe to the government's chatbot site, message 'Hi' to 07860 064422. The free to use service aims to provide official, trustworthy and timely information and advice